Thank you for choosing Chillar payment solutions Pvt Ltd for your booking needs. We understand that there may be occasions when you need to cancel or reschedule your appointment. To ensure the smooth operation of our business and provide the best service to all our users, we have implemented the following appointment cancellation policy:
When you book your appointment, you are holding a space on our calendar that is no longer available to our other users. In order to be respectful of your fellow users, please call the Service provider as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least one hour in advance. Appointments are in high demand, and your advanced notice will allow another user access to that appointment time.
There could be chances of cancellations / No shows, In either case, we will not refund the convenience fee
Other Circumstances:
We understand that unforeseen circumstances may arise, and we will make exceptions for emergencies or unavoidable situations. In such cases, please contact us as soon as possible to discuss your situation and potential alternatives.
Please note that this policy is in place to ensure fairness to both our valued users and our business. By booking an appointment with us, you acknowledge and agree to adhere to this cancellation policy.
We appreciate your understanding and cooperation